ELEMENT UNITED GOLD AND SILVER
Terms and Conditions
By offering to purchase or purchasing bullion from Element United, you represent and warrant that you have the right and legal capacity to enter into these Terms and Conditions, have read, understood and agree to these Terms and Conditions, and that these Terms and Conditions constitute an agreement
made by and between ELEMENT UNITED and you, personally, and/or if applicable, on behalf of the
entity for whom you are purchasing bullion, as the case may be. If you do not agree with these Terms and Conditions, you are expressly prohibited from purchasing bullion from ELEMENT UNITED and must discontinue your use of our website immediately.
Bullion Market Price and Availability Change Constantly / ELEMENT UNITED Sets Bullion Prices
The bullion items we offer for sale, are commodities traded on various markets, and the market price of such types of bullion therefore change
constantly in accordance with market forces and supply and
demand. Although we indicate sell and sales prices on our website, market movements may occur more rapidly than updates allow. You acknowledge and agree that ELEMENT UNITED alone shall set the
bullion purchase price for all bullion that we offer to sell.
Placement of Transaction Creates a Binding Agreement
You acknowledge and agree that we are entitled to rely on the online transaction to purchase bullion
from us and pay for your order, as the case may be. In furtherance of this, you agree that your offer
purchase bullion from us, creates a binding, legally enforceable agreement in which you agree to sell
your bullion to us or purchase bullion from us, as the case may be. You shall not thereafter cancel any bullion transaction before making payment, in full. In the case that you have purchased bullion from us, once you have paid for the purchased bullion in full and all sales are final.
Email Confirmation and Purchase Order / Seller to Allow Emails from ELEMENT UNITED
After we have confirmed your transaction, we will
email you a copy of your purchase order specifying the details of your purchase and our sale. Failure by you to receive this email does NOT invalidate or otherwise cancel your transaction
with us; you are still obligated pay for precious metals purchased from us, in full and on time.
You shall take all steps necessary, including updating address books and adjusting spam or junk-mail filters, to ensure that you can
timely receive all emails from us, complete with any attachments, in furtherance of your transaction(s)
with us and these Terms and Conditions.
Shipment of Bullion
In the event that you purchase bullion from us: Within five business days from when we receive
payment in full for your bullion order (unless the clearing time applicable to your method of payment
exceeds five business days, or your order is subject to exceptions), we will pack your bullion, subject to bullion product availability. It is critical that the address provided for your shipment is accurate and that you are available to receive the shipment when it is on route to you. ELEMENT UNITED will only ship
products within the United States. Element United cannot ship these products to P.O. Box or APO/FPO
addresses. If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept, customers will be responsible for any additional shipping feestore-ship the order. If your
package is lost or stolen in transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.
From time to time, the shipment time of your order may be delayed for reason(s) including but not limited to reductions in our inventory as a result of increased demand for certain bullion products
and/or the reduced supply available to us of same. We will endeavor to update our website with any delays applicable to particular bullion products as may arise from time to time and include this
information in your order confirmation email/purchase
order.
If we are unable to comply with the shipment time noted above, we will endeavor to notify you of same as soon as reasonably possible.
We will insure the value of your shipment to
the address provided when your order was placed.
Should you choose tore-direct your order
to be shipped to any other location or be accepted by any other person (drop at neighbor, front desk, mailroom, building manager, etc.), and/or to waive the requirement for a signature, you agree
to incur all risk and liability associated with such order.
Additionally, should your shipment be disrupted or delayed in anyway for more than 48 hours from the anticipated delivery date, notify us immediately. We assume the responsibility to pursue any claim with the insurance company provided; you agree to take all reasonable actions to assist in the shipment's
recovery through the internal, insurance company, police, and courier investigations. Assistance could include but is not limited to filling out reports (including potential police reports) and providing all
required information that could aid in the recovery of your shipment. Failure to cooperate in recovery efforts will void any insurance coverage.
Shipments deemed lost or damaged will have an insurance claim filed for them. Upon filing a claim, we reserve the right tore-ship your items purchased or refund your money atour discretion.
Purchase Order Cancellation Policy
When you confirm the purchase of bullion from us, you enter into a binding contractual agreement with us to purchase all of the agreed precious metals from us, as may be applicable, and CANNOT CANCEL
THE TRANSACTION.
Privacy
In order to process your transaction with ELEMENT UNITED, we may request that you provide certain
personal information, including but not limited to your first and last name, company, email address,
telephone number, mailing address, billing address, shipping address, country of residence, credit card type, credit card number, credit card expiration date, and credit card security code. In addition, we may keep a recording of your purchase or sale transaction with us to verify the terms of your purchase or
sale; aid in training, auditing, or quality
control; comply with any laws as now exist or may hereafter
exist; or for any other reason reasonably related to the business of dealing in bullion. Your personal
information, including any personal information that forms part of any bullion transaction that you may enter into with us, is handled, processed and stored by us in accordance with our Privacy Policy, which is hereby incorporated by reference into these Terms and Conditions by reference.
You hereby acknowledge and agree as follows: (a) that your entry into a transaction with ELEMENT
UNITED indicates your consent to the
collection, use and disclose of your personal information as
outlined in these Terms and Conditions and our Privacy Policy; (b) that you have a duty to ensure that the information that you provide to us is truthful, current, complete, and accurate; and (c) that
ELEMENT UNITED, and its designees and agents, may contact you by any available means, including, but not limited to, by phone, by text message, and by email in order to effect or facilitate transactions with you.
Payment
You shall submit payment in full for the bullion at the time of purchase. All payments shall be made
using the Element utility token (ELMT) only. The price of purchaseshall be determined in Element at the time of the sale.
Should any payment by token be found to not be the full amount required at the time of purchase, the shipping will not be initiated. Element will attempt to contact you with the information you have
provided. If Element is notable to contact you within 1 business day, the sale will be cancelled.
We reserve the right, but undertake no obligation, to actively report and prosecute actual and suspected
fraud. To that end, we may, in our discretion, require further authorization from you such as a
telephone confirmation of transactions,
and other information. We reserve the right to cancel, delay,
refuse to ship, or recall from the shipper any transaction or shipment if fraud is suspected. We capture
certain information during the transaction process, including, without limitation, information that will be used to locate and identify individuals committing fraud. If any transaction is suspected to be fraudulent, we reserve the right, but undertake no obligation, to: (a) submit all records, with or without a subpoena, to all law enforcement agencies and to any relevant credit card company for fraud investigation, and/or (b) cooperate with relevant authorities to prosecute offenders to the fullest extent of the law.
Reservations of Right
In addition to any other rights ELEMENT UNITED may have pursuant to these Terms of Purchase, we expressly reserve the following rights:
Right to Refuse Service to Anyone
We reserve the right to refuse service to anyone, for any reason, in our sole discretion.
Right to Correct Erroneous Orders
We reserve the right to correct any sale or purchase for obvious errors or computer-related problems, whether due to our fault or
otherwise. We will make a good faith effort to notify you of any correction of your order without delay.
Right to Cancel Any Pending Transaction
We reserve the right to cancel any pending transaction at anytime for any reason. If we exercise this right, we shall cancel your purchase of bullion from us, notify you of the cancellation,
Right to Withhold Shipment for Unpaid Multiple Orders / Right of Offset
In the event you place multiple purchase or sell orders with us and do not fulfill said orders according to these Terms and Conditions, we reserve the right to withhold shipment or payment of any orders that have been paid or delivered by you, until the unfulfilled orders have been resolved to our satisfaction.
Right to Cancel Sale for
Outstanding Documents and Identification
We reserve the right to withhold payment of funds due to you, or to involuntarily liquidate, cancel or
rescind any transaction, should any documents requested, including without limitation identification, be outstanding at the time of the relevant transaction or when requested by us.
Right to Acceptor Reject Any Late or Defective Payment
In the event that you purchase bullion from us, we reserve the right to: (a) accept any late or otherwise deficient payment(s), including but not limited to liquidation payment(s); and/or (b) reject any late or otherwise deficient payment(s), including but not limited to liquidation payment(s), at anytime in our sole and absolute discretion.
V. Right to Suspend Account
You acknowledge and agree that ELEMENT UNITED reserves the right to suspend or close any account
for reasons including, but not limited to: (i) ELEMENT UNITED reasonably believes your account poses
significant risk to you or to other users; (ii) ELEMENT UNITED identifies information provided by you as false, or suspects that you or
someone else are using the account illegally or fraudulently; (iii) you have acted abusively or violently
towards ELEMENT UNITED personnel; (iv) your Enhanced Account has been dormant or inactive for a period of at least 180 consecutive days; or (v) you are in breach of these Terms and Conditions (or have failed to remedy a breach where we have asked you to do so). You acknowledge and agree that ELEMENT UNITED is not required to disclose the details of any applicable risk assessment to you. In the event of account
suspension, ELEMENT UNITED will remove the suspended status from
your account as soon as the reason for suspension is remedied.
You acknowledge that the
suspension of your Enhanced Account will prevent further deposits or
withdrawals and the ability to request or transact trades during such period of suspension. You accept that any applicable fees will continue
to be charged during the period of suspension. In the event that ELEMENT UNITED closes your Enhanced Account, any bullion in the account will be sold, and, if your
Enhanced Account has been validated and it is legal to do so, ELEMENT UNITED will return any cash
balance then-remaining in the Enhanced Account to you by wire
transfer or other appropriate payment method.
VI. Fraud and Money Laundering
ELEMENT UNITED respects your right to confidentiality following validation
and verification of your
identity. However, in the event that ELEMENT UNITED, for any reason, becomes suspicious of actual or attempted money laundering activity, terrorist financing,
fraud, or other breach of applicable law, you acknowledge and agree that ELEMENT UNITED will actively assist the appropriate legal or regulatory
authorities as requested or required.
You acknowledge and agree that ELEMENT UNITED maintains comprehensive records of cash and
bullion trading and dealing activity, and that ELEMENT UNITED may make any content of such record available to legal and regulatory authorities to aid in detection and prosecution of money laundering, terrorist financing, or fraudulent activity.
Governing Law and Resolution of Disputes
These Terms and Conditions, and
any dispute arising hereunder, shall be governed by and construed pursuant to the laws of the State of Utah therein.
To the extent permitted by applicable law, you hereby expressly waive your right to atrial by jury in any proceeding or litigation brought against Element United with respect to these Terms and Conditions.
Notwithstanding the foregoing, Element United will have the right to seek injunctive or other equitable relief in any provincial, state or federal court as may be necessary in order to enforce these Terms and Conditions or prevent an infringement of a third party’s rights. In the event equitable relief is sought, you hereby irrevocably submit to the personal jurisdiction of such
court and waive all objections to the jurisdiction.
BY ENTERING INTO THESE TERMS AND CONDITIONS,
YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN CLAIMS WITH THOSE OF OTHERS IN THE FORM OF A CLASS ACTION OR SIMILAR
PROCEDURAL DEVICE. ANY CLAIMS ARISING OUT OF, RELATING TO, OR CONNECTED WITH THESE TERMS AND CONDITIONS MUST BE ASSERTED INDIVIDUALLY.
You further acknowledge and agree
that, regardless of any statute or law to the contrary, any claim or cause of action you may have arising out of, relating to, or connected with any transaction
contemplated hereunder must be filed within one calendar year after such claim or cause of action arises, or forever be barred.
Limitation of Liability
Our liability for any bullion purchase or saleshall not exceed the purchase price we agreed to pay for purchase of your bullion, or the sales price at which we agreed to sell bullion to you, as may be
applicable. WE SHALL IN NO EVENT BE LIABLE FOR INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY OR
CONSEQUENTIAL DAMAGES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES,
AND SHALL NOT BE LIABLE FOR ANY DELAYS OR FAILURES IN THE TRANSMISSION, RECEIPT OR
EXECUTION OF ORDERS, PAYMENTS, DELIVERIES, OR INFORMATION DUE TO THE INCAPACITY OR FAILURE OF COMPUTER OR COMMUNICATIONS EQUIPMENT OR FACILITIES, OR FOR ANY OTHER REASON WHICH IS OUTSIDE OUR CONTROL.
Some jurisdictions do not allow the exclusion or limitation of damages. If your jurisdiction does not allow the exclusion or limitation of damages, you should seek legal counsel to understand your legal rights under applicable law.
Indemnity
You agree to defend, indemnify and hold harmless Element United, and its parents, subsidiaries,
affiliates, officers, directors, agents,
employees, licensors, members, and shareholders, from any and all claims, expenses, liabilities, losses, actions, damages, or demands, including without limitation
reasonable attorneys’ fees, made by any third party directly or indirectly relating to or arising out of: (a) content or information you transmit or obtain through the transactions, products and/or services
contemplated in these Terms and Conditions, (b) your use, purchase, and/or sale of the products and/or services contemplated in these Terms and Conditions, (c) your violation of these Terms and Conditions, (d) your violation of any rights of another, (e) your breach of any representation or warranty made by
you to ELEMENT UNITED, or (g) your failure to perform your obligations pursuant to these Terms and
Conditions. If you are obligated to provide indemnification pursuant to this provision, ELEMENT UNITED
may, in its sole and absolute discretion, control the disposition of any claim at your sole cost and
expense. Without limitation of the foregoing, you may not settle, compromise or in any other manner dispose of any claim without ELEMENT UNITED’sconsent.
Force Majeure
Any prevention, delay, or stoppage in our performance of any term of these Terms of Purchase or Sale due to strikes, lockouts, labor disputes, acts of God, inability to obtain labor or materials or reasonable substitutes thereof, governmental restrictions, regulations or controls, the
suspension by commodity exchanges in the trading of gold, silver, platinum or palladium futures contracts or the delivery of the commodities underlying such contracts, or the
failure or delay of vendors, enemy or hostile
governmental action, riot, civil commotion, fire or other casualty, pandemic, and other causes beyond our control, shall excuse our performance, and extend our performance of our duties and
responsibilities hereunder, for a period equal to any such prevention, delay or stoppage. ELEMENT UNITED SHALL NOT HAVE ANY LIABILITY TO YOU, WHETHER IN CONTRACT, WARRANTY, TORT
(INCLUDING NEGLIGENCE), OR ANY OTHER FORM OF LIABILITY, FOR FAILING TO PERFORM ITS
OBLIGATIONS UNDER THESE TERMS AND CONDITIONS TO
THE EXTENT THAT SUCH FAILURE IS AS A RESULT OF A FORCE MAJEURE EVENT.
Complete Agreement
These Terms and Conditions, together with
the Privacy Policy and any relevant purchase order,
constitute the complete and final
expression of the agreement between you and ELEMENT UNITED
relating to the purchase and/or sale of bullion, and supersedes all prior or contemporaneous contracts, agreements, understandings and representations, either oral or written, relating to the purchase and/or sale of bullion.
Costs / Attorney Fees
If we are required to retain an attorney to enforce our rights hereunder, we shall be entitled to recover all reasonable costs, expenses, and attorney
fees in the event that we prevail in such action.
Disclaimer of Warranties
You acknowledge that Element United does not provide investment or trading advice, Element United does not provide any advice regarding the merits or suitability of entering into any trade transaction, All purchasing decisions are made by you, and are done so in reliance solely on your own judgment and at your own risk. You represent and warrant to Element United that you have sufficient experience and
knowledge to make informed financial decisions and that Element United is not making any recommendation with respect to bullion purchases and/or sales.
All investments, including coins and bullion, involve some degree of risk and are affected by numerous economic factors, all of which are beyond our control. By purchasing bullion, you acknowledge that you are exposed to risks such as (but not limited to) those presented by bullion price fluctuations, identity theft, market volatility, system or website
availability and inability to liquidate bullion products at an
acceptable price, or at all. You acknowledge that you must rely on your own judgment and information prior to making any request for a trade transaction, and where necessary, seek independent advice.
You acknowledge and agree that you shall remain responsible and liable for any loss incurred by you or an authorized user of your Enhanced Account in requesting or entering into a trade or other transaction contemplated in these Terms and Conditions.
ELEMENT UNITED MAKES NO WARRANTIES WITH RESPECT TO BULLION PURCHASES AND SALES OTHER THAN THOSE EXPRESS WARRANTIES CONTAINED IN THESE TERMS AND CONDITIONS, AND HEREBY
DISCLAIMS ANY AND ALL IMPLIED WARRANTIES OF EVERY KIND AND NATURE, INCLUDING WITHOUT
LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY AND ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.
ELEMENT UNITED IS A RETAIL PROVIDER, AND DOES NOT ASSUME RESPONSIBILITY FOR ANY ERROR,
OMISSION, INTERRUPTION, DELETION, DEFECT, DESTRUCTION OF IDENTITY, UNAUTHORIZED ACCESS TO
AN ACCOUNT, OR ALTERATION THEREOF, IN RELATION TO ITS WEBSITE, AND RESERVES THE RIGHT TO DISCONTINUE THE WEBSITE AT ANY
TIME. ELEMENT UNITED’S WEBSITE MAY CONTAIN FORWARD
LOOKING STATEMENTS THAT REFLECT ELEMENT UNITED’S CURRENT EXPECTATIONS REGARDING
FUTURE EVENTS AND BUSINESS DEVELOPMENT, AND THAT INVOLVE RISKS AND UNCERTAINTIES. YOU ACKNOWLEDGE AND AGREE THAT ACTUAL DEVELOPMENTS COULD DIFFER MATERIALLY FROM THOSE PROJECTED AND DEPEND ON A NUMBER OF FACTORS, MOST, IF NOT ALL OF WHICH, ARE OUTSIDE OF ELEMENT UNITED’S CONTROL, AND THAT IT IS ADVISABLE TO CONSULT WITH YOUR INVESTMENT AND FINANCIAL ADVISOR PRIOR TO PURCHASING OR SELLING BULLION.
Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, the disclaimers above may not apply to you insofar as they relate to implied warranties.
Assignment
We may assign or transfer any of our rights, duties, and responsibilities under these Terms and
Conditions, or any interest therein, without notice to you. You may not assign or transfer any of your rights, duties and/or responsibilities hereunder without our prior written consent (which may be
withheld by us in our sole and absolute discretion), and in such event, you shall not be relieved of any liability under these Terms and Conditions as
a result of such assignment or transfer.
Binding Effect
Each and every provision of these Terms and Conditions shall be binding upon and enure to the benefit of each of us, and our respective heirs, personal representatives, successors and assigns, subject at all
times to all provisions and restrictions elsewhere in these Terms of Purchase of Sale. Except as expressly provided herein, nothing in these Terms and Conditions is intended to confer on any person, others, us and our respective heirs, personal representatives, successors and assigns, any rights or remedies under or by reason of these Terms and Conditions.
Invalid Provisions
If any provision of these Terms and
Conditions, or the applicability of any such provision to a specific
situation, shall be held invalid or unenforceable by a court or adjudicating body of competent
jurisdiction, such provisionshall be modified to the minimum extent necessary to preserve the intent
and spirit of these Terms and Conditions, and to make it or its application valid and enforceable, and the
validity and enforceability of all
other provisions of these Terms and Conditions and all other applications of any such provisionshall not be affected thereby.
Time of Essence
Time is of the essence with respect to these Terms and Conditions.
Statute of Limitations
All issues relating to an order or account must be brought forward to us within five (5) days from
shipment date. This includes but is not limited to: damaged product or shipment, late delivery, missing or incorrect items, creditor coupons for late or combined shipments.
Modification of Terms
WE RESERVE THE RIGHT TO MAKE CHANGES TO THESE TERMS AND CONDITIONS AT
ANY TIME, AND YOU AGREE THAT WE MAY CHANGE THESE TERMS AT ANY TIME. YOU
AGREE FURTHER THAT WE MAY MAKE CHANGES TO OUR WEBSITE AND BULLION PURCHASE AND SALE PROCESS AT ANY TIME IN OUR
SOLE DISCRETION, FOR ANY REASON OR NO REASON AND WITHOUT PRIOR NOTICE TO YOU. YOU AGREE THAT IF YOU CONTINUE TO PURCHASE OR SELL BULLION TO US, OR USE OUR WEBSITE, AFTER WE HAVE POSTED A CHANGE TO THESE TERMS AND CONDITIONS,
THEN YOU ARE BOUND BY THE MOST RECENT VERSION OF THESE TERMS AND CONDITIONS.
ADDITIONAL TERMS, INCLUDING WITHOUT LIMITATION
WITH RESPECT TO PRICING, PAYMENT METHODS, REFUND AND CANCELLATION POLICIES, AND
EXCHANGE POLICIES MAY BE POSTED FROM TIME TO TIME ON OUR WEBSITE; WHERE SO POSTED, SUCH TERMS AND/OR POLICIES FORM PART OF THESE TERMS AND CONDITIONS.